Given the current situation related to the COVID-19 outbreak, and with everyone’s safety as a top priority, we are adjusting our commercial policy to lessen the inconvenience for our passengers.

In this context, if you purchased tickets with SATA Group by March 12, and you want to change the dates of your trip, you can do so without a penalty fee or fare difference until March 31, for trips starting on May 31, 2020.

After this date, we will reassess the situation, considering the evolution of the situation.

You can find more information here.