Children who fly with SATA Group have priority, special care and comfort.
We offer a special service of permanent monitoring for children from 3 months to 4 years old travelling alone. This service must be required upon booking and a service fee is applicable.
Children from 5 to 11 years old are accompanied from check-in until meeting the person who will receive them and must pay a service fee.
Parents may request the unaccompanied minor service for passengers with ages between 12 and 17.
SATA Group provides flight certificates for those who wish to have a special memory of their trip. They can be requested to our crew.
On the aircrafts of SATA Group it’s possible to warm up baby bottles and jars of food. Special cradles and baby meals can be requested while booking your flight.
Future moms should obtain information at the SATA Group sales desks about the conditions under which they can travel.
SATA Group and its employees, at airports and aboard, strive to provide maximum comfort to all passengers, in particular to those who given their physical conditions, natural difficulties or inability, require special care and attention. You should request this service upon booking or up to 48 hours before flight departure.